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If your Bush TV won’t connect to Wifi, there’s a few things you can try which are detailed in this article, but my best tip is to try restarting your TV, several times if necessary and forget your network and re-enter the password for your Wifi.
I’ll cover more about this below.
What To Do If Your Bush TV is Not Connecting to WiFi
|Bush TV Wifi Connection Problem||Cause|
|MAC Address Filtering is On||Switch off MAC address filtering on your router as this prevents your TV from getting an Internet connection even if it does connect to your router.|
|RF Interference||Interference between your TV and router can compromise the Wifi connection. Try moving your TV closer to your router.|
|Router Password Problems||If you can cannot connect to your router, confirm your password is correct and try changing your router’s authentication to WPA, as older TVs may not support WPA2.|
|Software Glitch||Power cycling your Bush TV and router by unplugging both and leaving for a few minutes can resolve software glitches, as can updating your TV’s and router’s firmware.|
The most common reason for a Bush TV to not connect to WiFi is a software glitch. Try resetting your TV by power cycling it. Unplug it, hold the power button down for 15 seconds, then plug your TV back in after waiting a further 30 minutes.
If your Bush TV isn’t connecting to WiFi after trying the above, then you should go through every step below in order, and I’m confident we will get it working again for you.
1. Power Cycle your Bush TV
Although this might seem a basic step, power cycling your TV is often the best way to fix your Bush TV.
Resetting your TV will clear out any issues with non-permanent memory and reset your main board without losing your personal settings.
This is quick and painless and won’t cause you to lose any of your saved settings.
To reset your Bush TV:
- Make sure your TV is switched off and unplug it.
- Hold down the physical power button on the TV for at least 15 seconds.
- Wait for at least 30 minutes for any residual power to drain from the TV’s capacitors (which are capable of storing charge for several minutes).
- Plug your TV back in and try switching it on. You should see a red light flashing if you have been successful.
Make sure you do wait for the full 30 minutes before plugging your TV back in – you would be surpised how long the components within your TV can hold charge, and you want to make sure it has fully reset.
Although this seems a very basic step, don’t overlook it because in the vast majority of cases a simple soft reset fixes most issues.
Most people will now have their TV fixed and back up and running, but if your Bush TV is still not working properly, then we’ll move onto the next step.
2. Bush TV WiFi Authentication Problem
If your Bush TV is not connecting to WiFi at all, this could be a sign that the password you are entering is incorrect, or the WPS setup failed.
If you used WPS, where you press a WPS button on your router and your TV automatically discovers the network and login details without any further input than you, then try entering your password manually.
If you entered it manually before, try re-entering your password, but this time make sure the Show password option is selected so that you can confirm this is correct.
3. Switch Off MAC Address Filtering On Your Router
If your Bush TV is connected to Wifi but there’s no Internet, then check for MAC address filtering.
MAC address filtering allows you to specify which devices are allowed to connect to the Internet using their unique MAC addresses, which every Internet capable device has.
If you, or someone in your family, has switched this on at the router level, your Bush TV won’t connect to the Internet even if it can connect to your WiFi.
Login to your router by typing the Admin IP address into your phone’s or computer’s browser. This is listed on a label on your router (usually 192.168.1.1 or similar), along with the admin login info.
Go to Advanced or Expert Settings and find MAC Filtering. Make sure this is turned off.
4. Bush TV Keeps Disconnecting From WiFi
If your Bush TV keeps disconnecting from WiFi, then you need to make sure that your router is switched on and working properly, and that there is no interference or blocking of the WiFi signal between your router and TV.
The easiest way to check that your router is working is to use another device, like a phone or iPad. Make sure this is using the same WiFi network as your TV, and check you are fully able to access the Internet.
WiFi interference can be a bit harder to discover, but if you can, try moving your TV as close to your router as possible, ideally within the same room.
If your TV and router are in separate rooms, then try taking another device with WiFi capabilties like your phone up to your TV, and see if you are able to successfully browse the Internet from the same location as your TV, on the same home network.
If your TV won’t connect to the Internet but other devices will from the same location, then you can assume your router’s WiFi signal is good, and the problem most likely lies within your TV.
5. Update Bush TV Firmware
If your Bush TV WiFi is not turning on, then updating your firmware is the best option.
Software and firmware issues have been known to cause problems with the WiFi on Bush TVs.
As with any product, you should ensure that you have updated your TV’s firmware to the latest version, even if it is new.
To update your Bush TV:
- Press Menu on your remote.
- Go to Settings.
- Then System.
- Press OK on Software Update, then choose Scan for upgrade.
6. Bush TV 2.4 GHz and 5 GHz Connection Problems
It’s possible that your Bush TV won’t connect to WiFi because of an issue with your 2.4GHz WiFi channel or 5GHz WiFi channel.
Login to your routers landing page, usually found by typing 192.168.1.1 or 192.168.1.0 into a browser on your phone or computer (the exact IP will be on a label on your router).
Find the login info on your router’s label, and take a look at the overview page to see whether your TV is connecting on 2.4GHz or 5GHz.
If it is connecting on the 5GHz channel, try changing the settings in your TV’s Network page to connect only on 2.4GHz.
You can also update the channel frequencies in the router itself, usually found under Expert Settings or Advanced Settings, changing these values and retesting your TV’s Wifi connection to see if they make any difference.
7. Check Your TV’s Time and Date
Because your router will automatically assign an IP address for a fixed period of time, if your TV’s time and date is wrong, it can cause the IP address to “expire” and prevent connection to the router.
IP addresses set by your router will have a Lease Expiration of several years (and this can be checked within the settings page for your router), so if your TV has a time and date several years away from the current date/time, this can cause the IP lease to expire.
Go into the Settings for your TV and manually update the date and time to today if it is not already showing this.
8. Factory Reset Your Bush TV
Returning your TV back to its factory settings is a more extreme step, as it will delete any personalization features, downloaded apps or connected devices, but it’s always worth a shot when other methods haven’t worked.
To factory reset a Bush TV:
- Press the Menu button on your remote.
- Go to First Time Installation.
- Continue through the prompts to factory reset your TV.
You can also hard reset most Bush TVs by putting a pen into the recessed Reset button, usually found on the side or back of the TV.
9. Reset Your Router
If you’re still seeing a poor Internet connection, then you can first try a soft reset of your router – unplugging it for 30 seconds – to see if that fixes your issue.
If not, try a hard reset of your router, pressing a paperclip or similar into the small reset hole usually found on the back of your router.
You will need to hold the paperclip on the reset button for at least ten seconds to be sure your router is fully reset.
This will remove any personalisation settings you have made on your router, such as a changed WiFi password or network name, so be sure you still have the default WiFi logins for the router. These are usually on a sticker on the router body.
10. Use an Ethernet Cable
Finally, if you are still unable to get the WiFi working on your TV, you might have to resort to using an Ethernet cable.
Either your TV or router should have come with one, and this will give you a wired Internet connection which will bypass your WiFi.
If your TV is in a different room from your router and it isn’t practical to use an Ethernet cable, or if your Bush TV keeps dropping the wired Internet connection, then there is still one final hardware fix that will get your WiFi working again.
11. Replace the WiFi Module
If none of the previous steps have worked, then you could be suffering from a failed WiFi module which is pretty easy to replace yourself.
Take a look at the video below for a step-by-step guide to do this. You will need to open up your TV which will invalidate it’s warranty, so this is really only a solution for TVs that are over one year old.
Bush TV Support & Warranty
It goes without saying that if your TV is under one year old, then you should contact Bush customer support to get it replaced under warranty.
Even if Bush won’t fix your TV, they might still offer you a discount off a future model if you pester them hard enough! This is always worth a try in my experience.
Bush TV Won’t Connect to Wifi: Conclusion
- If your Bush TV is not connecting to the Internet, try using a wired connection to determine if the problem is with the Wifi or the connection itself.
- If your Bush TV won’t connect to Wifi, check there is no interference and then try factory resetting your TV. Use an Ethernet cable as a quick fix.
I’m confident that these steps will fix your Bush TV, but if you are still struggling, then leave a comment and I’ll see what I can do to help, or try contacting Bush support directly.
If you’re struggling to fix your TV, then you might find it easier to upgrade instead and get one of the most highly rated new TVs.